PFAC Forums
Past Forums
May 20, 2025
- Introduction
Barbara Fain, Executive Director, Betsy Lehman Center - Welcome
Jane Powers, Director of Patient and Family Advisory Councils, Betsy Lehman Center - Keynote – Patient and Family Advisory Councils: Winning Strategies and Best Practices
Barbara Lewis, Founder of Healthcare PX - Q&A
Barbara Lewis & Jane Powers - Updated PFAC annual report debut and walkthrough
Jane Powers - Closing
Jane Powers
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Watch the full recording
October 29, 2024
- Introduction
Barbara Fain, Executive Director, Betsy Lehman Center - Welcome survey
Jacqueline Afranie, Senior Program Manager, Betsy Lehman Center - Southcoast Health cares about my diabetes
Lindsay Dowd, Southcoast Physicians Group and Yinka Oluwole, PFAC co-chair - Quality and improvement retreat at BIDMC
Laura Dickman, Program Leader, Patient and Family Engagement, and Patient Expert, Kimberlee Perry, Patient Expert - Patient safety structural measure, domain 5 overview
M.E. Malone, Deputy Director, Betsy Lehman Center - Cooley Dickinson Hospital
Cynthia Suopis, former. PFAC co-chair and current board of trustee member, and Lisa Ekus, current PFAC co-chair - Thank you
M.E. Malone and Jacqueline Afranie
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Watch the full recording
May 30, 2024
- Welcome
- Engaging with leadership
Michael Gustafson, M.D., CEO, Schwartz Center for Compassionate Healthcare; and Monique Manna, Member, UMass-Memorial Medical Center PFAC - Diversifying PFAC membership
Pam Dardess, Vice President, Strategic Initiatives & Operations, Institute for Patient for Patient- and Family-Centered Care - Breakout room - Diversifying membership (watch video)
- Breakout room - Engaging leadership (watch video)
- Closing remarks